Never lose a sale to “Out of Stock” again
Real-Time Inventory Query
Forecast Integration (PO / Supplier Feed)
Dynamic Product Recommendation
Back-In-Stock Workflow
Automated Email/SMS Alerts
Customers inquire about unavailable items and expect instant answers or restock dates.
Agents waste time digging through spreadsheets, ERPs, or purchase orders to find stock updates.
Delayed replies push shoppers to competitors before your team can respond.
Request understanding
AI recognizes product & size/variant from message.
Inventory lookup
Checks real-time stock across warehouses.
Supply Forecasting
Looks up incoming shipments or purchase orders.
Alternate recommendation
Suggests similar or available sizes.
Notification setup
Creates back-in-stock alert automatically.
| Metric | Before Automation | After (With AI Agent) |
|---|---|---|
| Avg. reply time | 10–15 mins | <1 min |
| Missed restock notifications | Common | Zero |
| Lost sale recovery | Low | High |
| Customer loyalty | Inconsistent | Strengthened |
Step 1
Connect product catalog & ERP feed.
Step 2
AI starts answering stock questions.
Step 3
Enable restock alerts.
Step 4
Customers get instant stock answers and waitlist sign-ups boost retention.
Yes. CogniAgent connects to all your warehouse feeds and regional stock systems, giving customers accurate availability data no matter where they shop from.
The AI automatically offers similar or recommended items to retain the shopper’s interest. It can also create a back-in-stock alert, so the customer is notified as soon as the product returns.
It integrates directly with your ERP or supplier feeds to track incoming shipments and purchase orders. This allows it to predict restock dates and share reliable timelines with customers.
Absolutely. CogniAgent integrates seamlessly with major platforms like Shopify, Magento, WooCommerce, BigCommerce, and custom-built storefronts through APIs.
Most merchants are fully operational within a few days. Once your catalog and ERP feed are connected, the AI starts responding to stock inquiries almost instantly.