Sales Use Cases

Inbound Sales Conversation Agent

Answer inbound buying questions the moment they arrive, qualify in the same conversation, and book the meeting before the prospect goes back to comparing options

Core Automation Capabilities

  • research 7876591 1

    Responds to Inbound Interest Within the Same Minute

  • Rose: Auto Reply

    Qualifies Against Your Own Criteria in Conversation

  • Orange: budgeting

    Answers Pricing and Product Questions From Your Knowledge Base

  • Green: Search

    Books Qualified Prospects Straight Into a Rep's Calendar

Why Inbound Leads Leak

  • Speed Decides the Deal

    The prospect filled in the form because they were thinking about it right then. An hour later they are thinking about something else, or about a competitor.

  • The Form Asks, It Does Not Listen

    Five fields and a submit button collect what you wanted to know and answer nothing the buyer wanted to ask.

  • Good Leads Wait Behind Bad Ones

    Reps work the list in the order it arrived, so the prospect who was ready to buy waits behind three who were browsing.

How It Works

Lead responce speed agent
  • Catch the Inbound Immediately

    Web widget, email, SMS, and WhatsApp Business all route into the same workflow, so the response does not depend on who is watching which inbox.

  • Answer the Question First

    Pricing, fit, availability, and how it works, answered from your Knowledge Base, because a buyer who gets nothing will not stay for the qualification.

  • Qualify in the Conversation

    Budget, timing, scope, and authority collected through dialogue rather than a form, using the criteria you define.

  • Score and Route

    Qualified prospects are prioritised and routed to the right rep or team, so the ready buyer is not stuck behind the browser.

  • Book While the Intent Is Live

    The agent offers real availability from the connected calendar and confirms the meeting inside the same conversation.

  • Hand Over With the Detail

    The rep gets the qualification answers, the questions asked, and the full transcript in the CRM before the call starts.

Impact of AI That Delivers Real Operational Wins

MetricBefore AutomationAfter (With AI Agent)
First response timeDepends who is at their deskImmediate, on every channel
QualificationA form, then a discovery callCollected in the first conversation
Buyer questions before bookingUnanswered until the callAnswered from your Knowledge Base
Lead prioritisationFirst in, first workedRouted by fit and intent
Meeting bookingA separate scheduling threadConfirmed in the same conversation
CoverageBusiness hours, when staff are freeAround the clock

Seamless Setup Timeline

  1. Step 1

    Upload your pricing rules, product detail, and qualification criteria to the Knowledge Base, or point a Knowledge Collection Task at your existing site.

  2. Step 2

    Connect the inbound channels, including the web widget, Gmail, Outlook, SMS through Twilio, and WhatsApp Business.

  3. Step 3

    Set the qualification questions and the routing rules for which rep or team receives which type of prospect.

  4. Step 4

    Connect the calendar the agent books into and the CRM it writes the record to.

Answer While They Are Still Interested

Inbound intent has a short life. Answer the question, qualify, and book the meeting in one conversation, instead of letting the lead cool in a queue.

Frequently Asked Questions

It answers the buyer's questions from your Knowledge Base first, then qualifies against your criteria in the same conversation. A form collects; this holds a conversation.

By the criteria you define, not a generic score. You set what matters, what disqualifies, and which prospects must reach a person regardless.

The pricing rules you uploaded to the Knowledge Base. It stays inside what your business has approved rather than estimating.

It transfers immediately, with the conversation and any detail already collected attached, so the rep does not start from nothing.