Conversational AI for dealerships
Turn Every Inquiry Into a Booked Test Drive
Your agent answers sales inquiries in seconds and books test drives and service appointments, around the clock
30-min consultation
No monthly fee
Thinks before it replies
Reasons through the conversation instead of guessing at the next best response
Acts on live data
Reads and writes to your CRM, calendar, and connected systems during the conversation itself
Voice that adapts
Emotion-aware voice AI that adjusts tone based on how the conversation is going
Every Unanswered Inquiry Is a Sale Somewhere Else
Inquiries land outside showroom hours
Buyers browse at night and at weekends, and an inquiry sent at 10pm is cold by the time you open
Answers in seconds, any hour
Runs the same qualifying questions whenever the inquiry lands
Buyers inquire at several forecourts
A buyer contacting 4 dealerships books with whoever replies first and makes the next step easy
Qualified and booked in one conversation
Checks what is free and confirms the test drive in the same exchange
Leads go cold after the first attempt
A single unanswered follow-up is usually where the chase stops and the inquiry ages out quietly
Follow-up that runs on its own
Works the inquiry on the cadence you set, captures objections, and routes live questions to a person
Sales and service share one phone line
Service calls, parts questions, and new inquiries land together, and the sales lead is the one that waits
Every inquiry routed to the right desk
Works out whether it's sales, service, or parts and sends it there with details attached
Trade-in talk stalls the conversation
Valuation questions need a person, so the inquiry pauses exactly when the buyer is most engaged
Details captured, figures left to you
Collects vehicle details and condition notes up front, then hands your team a complete picture
Service diaries fill by phone
Booking a service means a call during working hours, which is when your customer is also at work
Service booked on any channel
Fills service and MOT slots against the live diary and sends the reminders afterwards
Build Your Dealership Agent in 3 Steps
From first inquiry to live agent in days
One Agent on Every Channel Buyers Use to Reach You
The same qualifying questions and booking logic follow the buyer from one channel to the next
Voice
Inbound call handling, outbound follow-ups, reminders, and lead qualification, with natural speech and real-time sentiment adjustment.
Channels:phone lines, VoIP systems, outbound dialing
Messaging apps
Runs natively where your customers already are, with the same conversation and action capability as any other channel.
Channels:WhatsApp Business, SMS (Twilio)
Web & mobile chat
Engages visitors, qualifies leads, answers questions, and takes action without routing to a human.
Channels:website widget, mobile app, customer portals
Two-way conversations, follow-up sequences, and approval workflows - same logic and data access as voice or chat.
Channels:inbox management, outbound sequences, approval workflows
Team collaboration
Handles internal requests and notifications inside the tools your team already uses.
Channels:Slack, Microsoft Teams
Conversational AI for Dealerships Built for Teams Like Yours
Configure the agent once for the inquiries that fill your sales and service desks
What Dealer Teams See in the First 90 Days
80%
fewer missed inbound calls after deploying a 24/7 AI agent for call coverage and booking
65%
reduction in first-pass intake time after automating qualification with a conversational AI agent
72%
of support tickets deflected by a customer support AI agent - response time down from 6 hours to under 60 seconds
Why This Beats a Lead Response Service
An agent that books the appointment instead of logging a lead
Answering service / web form
- Takes a message that a salesperson chases up the following day
- Office-hours coverage, silent exactly when buyers are browsing
- One channel, usually a web form or a phone line
- Cannot book, so every test drive still needs a callback
- Per-lead or per-call billing that climbs with every campaign
- Script changes go through a vendor queue and a wait
CogniAgent
- Qualifies the buyer and books the test drive in the same conversation
- Answers in seconds around the clock, including evenings and weekends
- Voice, WhatsApp, chat, email and Teams from a single build
- Handles service and MOT bookings alongside sales
- Pay only for what you use, no subscription and no per-seat fee
- You build and own the agent, and changes apply immediately
Start From a Proven Dealership Template
Every template is a working agent canvas with flow, logic, and automations already wired for dealerships
Voice Appointment Agent
Answers your phone and books, moves, cancels or confirms appointments against your live calendar, 24/7.
Customer Support Agent
Answers website chat only from your written knowledge base, and says plainly when an answer is missing.
AI Sales Agent
Runs your discovery questions on site, recommends only your listed products, then hands over to sales.
Website Chat Receptionist
Replies in website chat from your written answers, then turns anything else into a contact and email.
After-Hours Answering & Emergency Triage Agent
Covers calls outside business hours, books callbacks, and escalates real emergencies to on-call staff.
AI Appointment Booking Agent
Answers inbound calls, collects and confirms caller details, then creates the calendar event on the spot.
2,700+ Integrations. Connect the Tools Your Desks Already Use.
Native connections let the agent check the diary and confirm appointments during the conversation
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Google sheets
Google Drive
Enterprise-Grade
Security & Compliance
Data protection
Conversations, recordings, transcripts, and customer records are encrypted in transit and at rest.
Privacy assurance
Your data and conversations stay exclusively yours, never used to train public AI models or shared with third parties.
Secure system integration
Role-based access controls and encrypted connection protocols protect your systems while data flows to and from your agent.
Audit & monitoring
Full activity logging and audit trails across every agent interaction, workflow execution, and system connection.
Pricing
Pay only for what you use. No subscription, no contracts.
Pay-as-you-go
No subscription. No monthly fee.
Buy credits from $10
- 5,000 credits loaded on signup
- Full canvas + all AI features
- 2,700+ integrations, templates
- Free messaging channels
- Up to 5 user seats
- Website chat live on free credits
- Human chat support*
- Credits never expire
* activates on first credit purchase. Phone and SMS use your own Twilio number; we'll help you set it up.
Enterprise
Custom plan. Annual subscription,
negotiated rate.
- Annual credit package
- Custom user seats
- SSO
- Bring your own LLM API keys
- Extended usage logs
- Assisted onboarding + training
- Agents built by CogniAgent team
- Premium support + SLA
Frequently Asked Questions About
Conversational AI for Dealerships
No. It captures the inquiry and the vehicle details, then routes to your F&I or appraisal team. Discussing terms, eligibility, or a valuation stays with the people qualified to do it, who receive the full conversation. The handoff includes everything the buyer already told the agent.
It escalates rather than guessing. A negotiation, a complaint, or an explicit request for a person routes to the right desk with the full transcript, so the buyer never repeats what they already said. You define which cases trigger a handoff to which desk.
Yes. The same agent identifies whether an inquiry is sales, service, or parts, then books service and MOT slots against your live diary and handles reminders and reschedules without anyone touching the calendar. Sales and service inquiries never end up in the wrong queue.
It connects through the integration library to read the information you expose, and it routes captured inquiries to your team. It does not write records back into your DMS. Lead sources keep flowing where they already do, and nothing needs replacing.
Days rather than weeks for most dealerships. Start from a pre-built template, adjust the qualifying questions to your stock and departments, connect your diary, and deploy. Enterprise accounts get a configured agent built for them. Most of that time goes on your decisions rather than configuration.
You buy credits and spend them on what the agent does, with no subscription and no per-seat fee. Cost scales with inquiry volume rather than headcount, which matters when a campaign lands. Credits never expire, so quiet months carry forward into campaign peaks.
Yes. Get started free with no card required, and credits never expire. Production deployment activates from the first top-up, so you can build and test against real inquiries before committing. Up to 5 user seats are included, with every integration available from the start.
You do. Transcripts and records live in your account, are never used to train public AI models, and are not shared with third parties. Retention windows are configurable, so storage can follow your own policies. Full activity logs cover every conversation and system write.
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