AI Receptionist
Your front desk, open 24/7. Every call, chat, and message answered in seconds — greeted, understood, and routed to the right person or booked on the spot, so no inbound ever hits voicemail and dies.
Core Automation Capabilities
24/7 Call & Message Answering
Intent Detection & Smart Routing
FAQ & Info Handling (Knowledge Base)
Lead Capture & Contact Logging
Live Appointment Booking
Message Taking & Human Escalation
Why Inbound Slips Through the Cracks
Every Missed Call Is a Missed Sale
Nobody can answer every line while running the business. Calls ring out to voicemail, and most callers don't leave one — they dial the next number in the search results and book with whoever picks up.
After-Hours Is a Black Hole
Your ads, listings, and content run around the clock; your front desk doesn't. High-intent inquiries that arrive after 6pm or over the weekend land in an empty inbox and are gone by morning.
Your Best People Answer the Same Three Questions
Reps and owners burn hours on "what are your hours," "do you handle X," "can I get a quote" — routine inbound that pulls them off selling and off the job, with no consistent way to capture who called or why.
How It Works
Instant Answer
Every inbound call, chat, or message is answered within seconds — first ring, any hour, no queue and no voicemail.
Understand the Intent
The agent works out why they're reaching out (new sales inquiry, existing customer, a quick question, or a wrong number) before it does anything else.
Answer & Inform
It pulls from your Knowledge Base to answer hours, services, pricing ranges, location, and availability accurately — the same professional answer every time.
Capture the Contact
Name, reason for contact, and callback details are captured and logged, so a lead is never lost just because no one was free to write it down.
Route to the Right Place
Hot sales inquiries go to the right rep or team by your rules (territory, product, or inquiry type) with context attached. Everything else is handled or passed along cleanly.
Book or Escalate
The agent books the appointment live, takes a message, or transfers to a human when the situation calls for one — nothing is left hanging.
Impact of AI That Delivers Real Operational Wins
| Metric | Before Automation | After (With AI Agent) |
|---|---|---|
| Inbound calls and messages answered | 60–70% | 100% |
| After-hours inquiries captured | Under 10% | 95%+ |
| Speed to answer | Rings to voicemail | Under 5 seconds |
| Leads lost to missed contact | 25–35% | Under 5% |
| Rep and front-desk hours on routine inbound | 8–12 hours/week | Under 2 hours/week |
Seamless Setup Timeline
Step 1
Load your hours, services, pricing ranges, locations, and FAQs into the Knowledge Base.
Step 2
Connect your channels, CRM, and calendar — website widget, SMS, email, HubSpot or Salesforce, and Google Calendar.
Step 3
Set your routing rules by team, territory, or inquiry type, plus the escalation path to a human.
Step 4
Define the booking, message-taking, and transfer actions for each type of inbound.
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Frequently Asked Questions
The agent handles calls, your website widget, SMS, email, WhatsApp, and Teams — answering inbound on any of them and continuing the conversation on the channel the customer prefers. It can also follow up proactively over SMS or email when a contact goes quiet.
Yes. It detects intent, then routes by your rules (territory, product line, or inquiry type) handing off to the right rep with the contact details and reason for the call already captured, or transferring to a human when needed.
It replaces the routine, repeatable load (answering, capturing, routing, and booking), and escalates anything that needs a person, with full context. Your team stays in the loop for the conversations that actually need them, without being tied to the phone for the ones that don't.
The agent answers around the clock. It captures and qualifies the inquiry, books the appointment or takes a message, and routes it so a lead that arrives at 11pm is on the right rep's desk first thing — not lost to voicemail.
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