Conversational AI agent
Every Conversation Ends in an Action
Describe what you need, connect your systems, and go live in days
30-min consultation
No monthly fee
Thinks before it replies
Reasons through the conversation instead of guessing at the next best response
Acts on live data
Reads and writes to your CRM, calendar, and connected systems during the conversation itself
Voice that adapts
Emotion-aware voice AI that adjusts tone based on how the conversation is going
Every Missed Conversation Has a Cost
Missed inbound calls
Field teams and solo operators can't answer the phone while on a job. Prospects don't leave voicemails - they call the next business on the list.
Calls answered while you're on-site
Your agent qualifies the caller, books the appointment, and updates your CRM while your team keeps working.
Repetitive inquiries burn team time
When your team answers the same questions 30 times a day, that's overhead rather than support, and it compounds across every public-facing inbox.
Tier-1 questions handled at volume
FAQs, order status, and policy queries resolve without a human touching them. The agent escalates only when judgment is needed.
Inconsistent responses across channels
Customers who get different answers from chat versus email versus phone lose trust in the business as a whole.
One logic layer for every channel
Voice, chat, and email all run on the same flow and the same knowledge base, so the answer is identical no matter where the question comes from.
Gaps at off-hours
Peak demand doesn't follow a 9-to-5 schedule, and emergency requests, late-night eCommerce inquiries, and after-hours lead forms all need more than an autoresponder.
Coverage that runs 24/7
Every after-hours inquiry gets a real response. Nights, weekends, and peak spikes included.
Slow knowledge access for new hires
New employees spend weeks learning processes that a well-configured internal agent could surface in seconds.
Your processes, answerable on demand
An internal agent that knows your documentation answers employee questions, so onboarding time and support load both drop.
Build Your Conversational AI Agent in 3 Steps
From first call to live agent in days
One Agent. Every Channel Your Customers Use.
It carries the same logic, memory, and data connections wherever the conversation happens
Voice
Inbound call handling, outbound follow-ups, reminders, and lead qualification, with natural speech and real-time sentiment adjustment.
Channels:phone lines, VoIP systems, outbound dialing
Web & mobile chat
Engages visitors, qualifies leads, answers questions, and takes action without routing to a human.
Channels:website widget, mobile app, customer portals
Messaging apps
Runs natively where your customers already are, with the same conversation and action capability as any other channel.
Channels:WhatsApp Business, SMS (Twilio)
Team collaboration
Handles internal requests and notifications inside the tools your team already uses.
Channels:Slack, Microsoft Teams
Two-way conversations, follow-up sequences, and approval workflows - same logic and data access as voice or chat.
Channels:inbox management, outbound sequences, approval workflows
Conversational AI Agent Built for Every Interaction
Configure your agent once for the operations that matter most
What Teams See in the First 90 Days
80%
fewer missed inbound calls after deploying a 24/7 AI agent for call coverage and booking
65%
reduction in first-pass intake time after automating qualification with a conversational AI agent
72%
of support tickets deflected by a customer support AI agent - response time down from 6 hours to under 60 seconds
The CogniAgent Difference
A conversational AI agent built around your processes
Other tools
- Scripted flows, unpredictable edge-case handling
- Separate tools for chat, voice, and automation stitched together via API/Zapier
- Chat-only or voice-only
- No reliability data
- Developer setup required
- Subscription lock-in
CogniAgent
- Structured reasoning with decision frameworks, input validation, adaptive multi-step logic
- A workflow can trigger mid-sentence, write the result to your systems, and reply - all in one flow
- Voice + chat + email + WhatsApp + SMS, one agent, any channel
- 92% first-attempt success rate across 172 benchmark scenarios (internal study, Feb 2026)
- No-code builder with human expert onboarding on every plan
- Credit-based pricing - pay for what you use, top up anytime, credits never expire
Start From a Pre-Built Template
Every template is a working agent canvas with flow, logic, and automations already wired, and all of them are included on every plan.
AI Voice Appointment Agent
Answers your phone and books, moves, cancels or confirms appointments against your live calendar, 24/7.
Customer Support Agent
Answers website chat only from your written knowledge base, and says plainly when an answer is missing.
AI Sales Agent
Runs your discovery questions on site, recommends only your listed products, then hands over to sales.
AI Receptionist
Replies in website chat from your written answers, then turns anything else into a contact and email.
After-Hours Answering & Emergency Triage Agent
Covers calls outside business hours, books callbacks, and escalates real emergencies to on-call staff.
AI Appointment Booking Agent
Answers inbound calls, collects and confirms caller details, then creates the calendar event on the spot.
2,700+ Integrations. Works With What You Already Run.
Native connections let your agent read and write live data during the conversation
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Calendar
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Google sheets
Google Drive
Enterprise-Grade
Security & Compliance
Data protection
Conversations, recordings, transcripts, and customer records are encrypted in transit and at rest.
Privacy assurance
Your data and conversations stay exclusively yours, never used to train public AI models or shared with third parties.
Secure system integration
Role-based access controls and encrypted connection protocols protect your systems while data flows to and from your agent.
Audit & monitoring
Full activity logging and audit trails across every agent interaction, workflow execution, and system connection.
Pricing
Pay only for what you use. Full visibility on every credit spent.
Pay-as-you-go
No subscription. No monthly fee.
Buy credits from $10
- 5,000 credits loaded on signup
- Full canvas + all AI features
- 2,700+ integrations, templates
- Free messaging channels
- Up to 5 user seats
- Production deployment
- Human chat support*
- Credits never expire
* activates on first credit purchase
Enterprise
Custom plan. Annual subscription,
negotiated rate.
- Annual credit package
- Custom user seats
- SSO
- Bring your own LLM API keys
- Extended usage logs
- Assisted onboarding + training
- Agents built by CogniAgent team
- Premium support + SLA
Frequently Asked Questions About
Conversational AI
A chatbot follows a script. This agent understands context, adapts to how the conversation actually unfolds, and acts on what it learns. Inside the same conversation it books appointments, updates records, triggers workflows, or escalates to a human. It also handles voice natively and connects to your live systems, which most chatbot tools don't.
You define custom intents, connect proprietary data sources, set escalation rules, and configure tone and terminology to match your brand. Changes to rules or data apply as your business changes, without redeploying the agent, so the same build keeps up with new products, policies, and channels.
Data is encrypted in transit and at rest, role-based access is enforced across integrations, and every interaction is logged for audit. Your data is never used to train public AI models, and retention and access settings can be configured to match your own policies.
Yes. Pre-built templates cover the most common use cases, including lead qualification, appointment booking, and customer support, and each one is a working agent canvas you can use as-is or adapt in the builder. You can browse the full set in the Template Center.
It connects to your live systems through the integration layer, so changes in pricing, policy, inventory, or availability show up in the next conversation automatically. There is no retraining step: the agent reads the current record each time instead of relying on a copy made at setup.
No. The visual builder is designed for non-technical users - map conversations, connect data sources, and configure responses with no code. Or describe your process to the AI Concierge and it generates the working agent from that description. Custom logic and API access are available if you want to go deeper.
Yes. The same agent answers inbound calls, chats, and emails and also starts outbound tasks such as follow-ups, reminders, satisfaction surveys, and re-engagement. Both directions share one record, so an outbound reminder knows what the customer said on their last inbound call.
In days for most teams, since templates and the AI Concierge do most of the setup. Enterprise accounts get a fully configured, tested agent built by the CogniAgent team, typically within 2-3 weeks from kickoff to launch.
All activity - node execution, LLM calls, voice usage, channel delivery, knowledge base indexing - draws from one credit balance. Topped-up credits never expire. At zero balance, executions pause until you top up - no surprise billing.
Every paid account gets a human expert onboarding session from its first top-up. Your first agent gets built with the CogniAgent team, not from documentation alone. Enterprise gets fully assisted onboarding.
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