Conversational AI vs Generative AI – 360° Comparison
“AI” is now a boardroom staple, but the term covers very different toolkits. Two categories – conversational AI (CAI) and generative AI (GenAI) – are often conflated in headlines and vendor decks, yet they solve different business problems, draw on distinct technical foundations, and come with separate risk profiles. With GenAI attracting a record $33.9 […]
