How to Use AI in Customer Service Automation to Delight Your Customers 24/7
The phone line crackles with hold music, and your support inbox is a bottomless pit of the same five questions asked over and over. Sounds familiar? If you’re running a customer support team, these issues, alongside the expectation of instant, 24/7 resolution, may paint a frustrating picture. This reality puts constant pressure on budgets, team […]