AI Agent Platform

eCommerce Automation with Cognitive AI

Create Conversational AI Chatbots and Autonomous AI Agents for eCommerce
  • no code
    No Code/Low Code
  • why feature 3
    Deploy in Minutes
  • fi 4799844
    2700+ Integrations
  • book 1 9
    Workflow Automation
Get Started Free
No Credit Card Required
Watch Product Demo
Get a Bonus
  • no code
    No Code/Low Code
  • why feature 3
    Deploy in Minutes
  • fi 4799844
    2700+ Integrations
  • book 1 9
    Workflow Automation

Done On the Background

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    Survey insights are extracted
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    Payment reminder is sent
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    Product question is answered
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    Service call is booked
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    Refund request is handled
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    Lead is qualified
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    Document is processed
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    Support ticket is routed
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    Competitor pricing is analyzed
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    Appointment is scheduled
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    Inventory levels are checked
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    Customer feedback is collected
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    Benefits enrollment is processed
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    Shipment status is tracked
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    Data entry is completed
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    Invoice is generated
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    Supplier performance is monitored
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    Return request is processed
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    CRM record is updated
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    Technical issue is escalated
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    Prospect is followed up
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    Performance report is generated
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    Expense report is processed
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    Customer information is verified
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    Order confirmation is sent
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    Appointment reminder is sent

Launch AI-Powered E-commerce Operations in Minutes

A no/low-code automation platform built for online retailers who need to handle customer inquiries, process orders, and manage operations without expanding their team. Scale your store's capabilities across support, sales, and back-office functions while maintaining the personal touch your customers expect.
Always On ERP Intelligence
24/7 Customer Engagement
Your AI chatbot handles product questions, order tracking, and recommendations around the clock with consistent quality.
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Context-Aware Responses
Your ecommerce AI assistant understands product catalogs, customer history, and order status to provide specific responses that solve problems and close sales.
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Intelligent Process Automation
Connect your e-commerce stack - Shopify, WooCommerce, shipping carriers, and payment processors. AI agents execute order fulfillment, inventory updates, and follow-ups automatically.

Transform Every Corner of Your E-commerce Business

Eliminate manual system-hopping, reduce data entry errors, and ensure information consistency across your entire e-commerce operations.
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Instant Order Tracking
shipment upload shipping parcel shipment upload
Returns Management
face scan circle face scan circle identification unlock verification
Payment Verification
shopping cart check shopping cart checkout check confirm
Product Availability
Automated Purchase
Automated Purchase
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Real-Time Inventory
Invoice Data Entry Elimination
Invoice Data
Shipping Delay Management
Shipping
Those are some of the use cases that demonstrate AI working across multiple platforms simultaneously - checking ERPs, updating accounting systems, querying shipping carriers, syncing inventory platforms, and notifying team members through communication tools.

Transform Every Corner of Your E-commerce Business

package location package location box tracking shipping e commerce commercial 1
Instant Order Tracking
shipment upload shipping parcel shipment upload
Returns Management
face scan circle face scan circle identification unlock verification
Payment Verification
shopping cart check shopping cart checkout check confirm
Product Availability
Automated Purchase
Automated Purchase
money 1
Real-Time Inventory
Invoice Data Entry Elimination
Invoice Data
Shipping Delay Management
Shipping
Instant Order Tracking and Status Updates
Your AI chatbot for ecommerce connects directly to shipping carriers and order management systems to provide real-time delivery information. When customers ask "where is my order?", the system queries FedEx, UPS, or USPS APIs, retrieves current location data, and shares expected delivery times - all in seconds. For delayed shipments, the AI proactively offers compensation like discount codes while logging the interaction for your team's review.
Instant Order Tracking
Returns Management Without the Headaches
Automate the entire returns process from eligibility verification to label generation. The AI agent checks purchase dates against your return policy window, validates return reasons, confirms product condition requirements, and instantly generates prepaid shipping labels. Customers receive return authorization numbers and email confirmations automatically, while your ERP system updates inventory expectations and triggers refund processing once items are received.
Return Management
Payment Verification and Account Inquiries
Handle payment confusion immediately by checking multiple payment gateways simultaneously. The ecommerce automation system searches Stripe, PayPal, and bank transfer records to locate pending transactions, explains processing timeframes, and sends confirmation emails - eliminating frustrated customers and reducing support ticket volume.
Payment Verification and Account Inquiries
Product Availability and Restock Notifications
When customers inquire about out-of-stock items, your AI assistant doesn't just say "unavailable." It checks incoming purchase orders, provides specific restock dates, suggests alternative sizes or colors currently in stock, and automatically adds customers to notification lists. The moment inventory arrives, targeted emails go out with 24-hour hold guarantees.
Product Availability
Automated Purchase Order Processing
Supplier emails arrive with PDF purchase orders containing dozens or hundreds of line items. Your ecommerce automation platform extracts every SKU, quantity, and price point using OCR, validates against approved vendor lists, checks inventory availability, and creates draft sales orders in your ERP. Sales managers receive structured approval requests via Slack - one click confirms the order, generates invoices, and sends confirmations back to suppliers.
Automated Purchase
Real-Time Inventory Synchronization
Scheduled syncs compare inventory levels across all selling platforms against your ERP system (the source of truth). When discrepancies appear - like Shopify showing 25 units while you actually have 18, or showing zero stock when 5 units sit in your warehouse - the AI chatbot alerts operations managers immediately. One-click sync updates prevent overselling and eliminates lost sales from incorrect stock displays.
Real-Time Inventory Synchronization
Invoice Data Entry Elimination
Supplier invoices arrive as PDF attachments. The AI agent extracts invoice numbers, dates, line items, tax amounts, and totals automatically. It matches invoices against existing purchase orders to verify accuracy, creates draft bills in your accounting system, and flags any discrepancies. Your accounts payable team reviews and approves rather than manually typing data - reducing errors and processing time from hours to minutes.
Invoice Data Entry Elimination
Shipping Delay Management
Your ecommerce automation system monitors tracking data continuously and detects delays before customers complain. When shipments fall behind schedule, the AI proactively notifies customers, explains specific causes (weather, facility delays), provides updated delivery estimates, and automatically applies compensation like discount codes - turning potential negative experiences into demonstrations of excellent service.
Shipping Delay Management
Those are some of the use cases that demonstrate AI working across multiple platforms simultaneously - checking ERPs, updating accounting systems, querying shipping carriers, syncing inventory platforms, and notifying team members through communication tools.

Your E-commerce Automation Command Center

Workflow Automation “CogniApps”-image
Workflow Automation “CogniApps”
Event-driven automation that triggers actions across your tech stack - from order placement to return completion - combining AI adaptability with reliable execution and human oversight.
Conversational AI Chatbot-image
Conversational AI Chatbot
Natural customer interactions across all channels. Your AI chatbot for ecommerce maintains context when topics shift and escalates complex issues to human agents smoothly.
Autonomous AI Agents-image
Autonomous AI Agents
Break down complex operational challenges into manageable tasks. Analyze return patterns, optimize inventory, and generate structured recommendations in minutes.
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Free Forever Plan
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Free Forever Plan
Launch your ecommerce automation with full access to premium AI models and core integrations. No credit card, no time limits, no restrictions.
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Universal Data Connections
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Universal Data Connections
Integrate 2700+ platforms including Shopify, WooCommerce, carriers, and ERPs. Access real-time data from any system without complex API work.
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No/Low Code Configuration
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No/Low Code Configuration
Build sophisticated automation workflows through visual interfaces. Configure policies, set thresholds, and customize flows with drag-and-drop tools.
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Multi-Agent Coordination
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Multi-Agent Coordination
Assign specialized AI agents to different functions. Agents share information automatically and coordinate actions across your departments.
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Enterprise-Grade Security
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Enterprise-Grade Security
Keep your data safe with encryption, access control, and compliance with enterprise-grade standards.
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Advanced Language Understanding
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Advanced Language Understanding
AI trained on billions of commerce interactions recognizes products in natural language and responds with product-level accuracy, not scripts.
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Voice AI [Coming Soon]
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Voice AI [Coming Soon]
Handle phone inquiries with AI that understands tone and urgency. Customers will check orders, request returns, and complete transactions by voice.
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Emotional Intelligence* [Soon]
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Emotional Intelligence* [Soon]
Detect customer frustration or satisfaction from conversation patterns. AI adapts replies, escalates issues, and offers proactive compensation.

How to Start

Build your AI agent for eCommerce automation in under an hour with no/low code in four simple steps
01
Define Your Customer Journeys
02
Connect Your E-commerce Stack
03
Design Your AI Assistant
04
Deploy Across Sales Channels

How to Start

01
Define Your Customer Journeys
02
Connect Your E-commerce Stack
03
Design Your AI Assistant
04
Deploy Across Sales Channels
Define Your Customer Journeys
Map the interactions that drive your store - order tracking inquiries, product recommendations, return requests, shipping questions, and checkout assistance. Your AI chatbot learns to guide customers from browsing to purchase and beyond.
map
Connect Your E-commerce Stack
Integrate with Shopify, WooCommerce, payment gateways, shipping carriers, inventory systems, and 2,700+ platforms. The AI retrieves product details, order status, and customer data in real time for accurate responses.
Connect Your Systems
Design Your AI Assistant
Upload product catalogs, FAQs, return policies, and brand guidelines. The ecommerce AI agent adapts to your store's voice, product terminology, and customer service standards for consistent experiences.
Craft Your Agent
Deploy Across Sales Channels
Launch on your website, Facebook Messenger, WhatsApp, Instagram, or live chat platforms. Every conversation syncs automatically with your systems, creating unified customer records.
Deploy

E-commerce Automation for High-Growth Specific Niches

Specialized AI features that solve the unique challenges of your product category
leaf nature environment leaf ecology plant plants eco
Organic Skincare & Beauty
AI handles ingredient compatibility questions, allergen alerts, skin type matching, and personalized routine recommendations instantly.
pharmacy health medical pharmacy sign medicine mortar pestle
Health & Wellness Supplements
Automate dosage guidance, interaction warnings, subscription renewals, regulatory compliance checks, and personalized supplement recommendations.
business profession home office workspace home office work business remote working
Smart Home Devices
AI troubleshoots setup issues, manages compatibility questions, coordinates installation scheduling, and provides device pairing support 24/7.
news paper newspaper periodical fold content entertainment
Subscription Box Services
Automate preference updates, pause/skip management, billing inquiries, customization requests, and churn prevention with proactive engagement.
watch circle heartbeat monitor 1 device timepiece circle watch round heart beat monitor healthcare
Home Fitness Equipment
AI assists with space requirements, equipment selection, assembly scheduling, warranty registration, and workout guidance recommendations.
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Baby Products & Gear
Handle safety certification questions, age-appropriate recommendations, size guidance, recall notifications, and registry management automatically.
laptop camera photos photo picture photography camera pictures laptop computer
Electronics & Tech Accessories
AI provides compatibility verification, troubleshooting support, warranty processing, upgrade recommendations, and technical specifications instantly.
microwave cook food appliances cooking nutrition appliance microwave kitchenware
Specialty Kitchen Appliances
Automate recipe suggestions, usage tutorials, troubleshooting support, accessory compatibility checks, and maintenance reminder scheduling.
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Outdoor & Camping Gear
Handle sizing across activity types, weather suitability guidance, gear compatibility checks, seasonal recommendations, and adventure planning support.

Secure AI Platform Built for E-commerce

Enterprise Grade Security & Compliance
  • Data Protection
    Data Protection
    Your AI chatbot runs on advanced encryption and security protocols that safeguard customer information, payment data, and order details, meeting enterprise-grade standards.
  • Compliance Framework
    Secure Integrations
    Role-based access and encrypted connections protect your store while enabling seamless integration with Shopify, payment processors, shipping carriers, and inventory systems.
  • Privacy Assurance
    Privacy First
    Your data stays your data. Customer conversations and purchase information are never shared with third parties or used to train public AI models.
  • Access Control
    Compliance Built-In
    Our eСommerce automation platform includes guardrails for payment security standards (PCI DSS), data privacy regulations (GDPR), and consumer protection laws.

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Frequently Asked Questions About eCommerce Automation and AI Chatbot Building

Can the AI chatbot handle multiple languages for international customers?

How long does it take to set up the AI chatbot for eCommerce with my product catalog?

What happens when the AI can't answer a customer question?

Can I use the AI agent for both customer-facing chat and internal operations?

How does pricing work as my store grows?

Will the AI work with my custom-built e-commerce platform?

Can I test different conversation approaches to optimize conversions?

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