About

Adam Brown

AI specialist at CogniAgent

Adam Brown is an AI specialist at CogniAgent, where he leads research initiatives for the company. With a Ph.D. in Computer Science and a decade of hands-on experience spanning natural-language processing, retrieval-augmented generation, and enterprise chatbot deployments, Adam has helped Fortune 500 clients streamline support operations and unlock new revenue with conversational AI. On the CogniAgent blog he’ll translate cutting-edge research into practical playbooks, covering topics such as prompt engineering, vector databases, guardrails, and real-world case studies. When he’s not tinkering with LLM fine-tuning or writing, Adam mentors junior engineers and speaks at AI conferences about ethical AI and scalable deployment patterns.

Articles By This Author

Article

How to Use Conversational AI in Retail to Turn Clicks into Completed Orders

Scaling your retail business often involves adding new sales channels: e-commerce platforms, an online store, messengers, social media profiles, and more. But as channels multiply, so does the operational chaos. This, in turn, may lead to inconsistent experiences, slower response times, and increased pressure on your team. Your staff literally gets bogged down with repetitive […]