eCommerce Use Cases

Product Availability Check

Never lose a sale to “Out of Stock” again

The Lost Opportunity Loop

Missed Sales from Out-of-Stock Products
Customers inquire about unavailable items and expect instant answers or restock dates.
Manual Inventory Checks Slow You Down
Agents waste time digging through spreadsheets, ERPs, or purchase orders to find stock updates.
Lost Customers, Lost Revenue
Delayed replies push shoppers to competitors before your team can respond.
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How It Works

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Request understanding
AI recognizes product & size/variant from message.
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Inventory lookup
Checks real-time stock across warehouses.
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Supply Forecasting
Looks up incoming shipments or purchase orders.
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Alternate recommendation
Suggests similar or available sizes.
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Notification setup
Creates back-in-stock alert automatically.

Proven Gains in Performance & Satisfaction

Metric
Before Automation
After (With AI Agent)
Avg. reply time
10–15 mins
<1 min
Missed restock notifications
Common
Zero
Lost sale recovery
Low
High
Customer loyalty
Inconsistent
Strengthened

Core Automation Capabilities

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Real-Time Inventory Query
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Forecast Integration (PO / Supplier Feed)
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Dynamic Product Recommendation
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Back-In-Stock Workflow
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Automated Email/SMS Alerts

Seamless Setup Timeline

Step 1
Connect product catalog & ERP feed.
Step 2
AI starts answering stock questions.
Step 3
Enable restock alerts.
Step 4
Customers get instant stock answers and waitlist sign-ups boost retention.

Frequently Asked Questions

Can CogniAgent handle multiple warehouses or regional inventories?

What if the product is out of stock across all locations?

How does CogniAgent know when new inventory is coming in?

Does it work with our existing eCommerce platform?

How soon can we go live after setup?